Live reel

Show a small, auto-playing video in the corner of your store that opens into a full shoppable reel with sound and a button.

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Pro feature. This section requires a Pro or Max License key. Without one, it's hidden on your live store and shows a 🔒 Pro notice in the theme editor. Learn about plans and License keys

The Live reel shows a small, muted video that floats in the bottom-right corner of the screen, like a social media story. When a shopper clicks it, the video opens large in the middle of the screen with sound controls and a button, such as Shop Now. Use it for a product demo, a new collection teaser or a message from your brand.

It lives in the Overlay group, so it can appear on every page.

1. Our guide to set up a Live reel section:

Steps:

• In the theme editor, click Add section in the Overlay group at the bottom of the sidebar.

• Locate Live reel.

• Upload your Video.

• Turn on Enable test mode while you edit, so the video shows on every refresh of the preview.

• Turn off Enable test mode before your store goes live, then click Save.

2. Section settings

• Video

  • Enable test mode: Shows the video on every page load, ignoring Show on homepage only and any earlier dismissals. Use it only while editing.

  • Video: The video to play. Use a vertical video with a 9:16 ratio for the best fit. If you don't upload one, a demo video is shown.

• Display settings

  • Delay appearance: Seconds to wait after the page loads before the video appears, 0–60 seconds.

  • Frequency: Minutes before the video can appear again after a shopper closes it, 1–30 minutes.

  • Show on homepage only: When on, the video only appears on your home page.

  • Device: Show on all devices / Only show on desktop / Only show on mobile.

• Button

  • Button label: The button shown on the opened video. Leave it blank to hide the button.

  • Button link: Where the button goes.

  • Use outline button style: Shows the button as an outline with a transparent background.

• Colors

  • Button label and Button background: Colors of the solid button.

  • Button outline: Text and border color of the outline button.

3. What shoppers see

• The small video plays on a loop without sound.

• Clicking it opens the large video. It starts muted; shoppers tap the speaker icon to turn on sound, and tap the video to pause or play.

• The close button or the Esc key closes the large video and returns to the small one.

• The close button on the small video hides it. It stays hidden for the rest of that browsing session, and after that until the Frequency time has passed.

• On mobile, it sits just above the Mobile dock if you use one.

4. Tips

• Always upload your own Video. Otherwise the demo video appears on your live store.

• Keep the video short, around 15–30 seconds, so it loops smoothly.

• Device is set to Only show on desktop by default. Choose Show on all devices to reach mobile shoppers too.