# Restrict store access, remove password

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{% embed url="<https://www.loom.com/share/95eaf5b965ac4466852a7c8a71004179?sid=a92cd652-dcb2-4cfc-bf39-f26927579f5c>" %}

### 1. Restrict store access:

You can restrict visitors access to your online store by adding the password page in the **Password protection** section. The password page is a landing page that requires any visitor to provide a password to visit your online store. If you want your customers to access your online store, then you can provide them with the password to your online store.

![](https://t9008110498.p.clickup-attachments.com/t9008110498/18be3554-240f-4a75-ba7e-ff9919607f37/Screenshot%202023-12-22%20at%202.58.00%20PM.png)![](https://t9008110498.p.clickup-attachments.com/t9008110498/88b30208-9a7d-4d73-96de-701ce852e640/Screenshot%202023-12-22%20at%202.58.10%20PM.png)

{% hint style="info" %}
**Steps:**

* From your **Shopify admin**, go to **Online Store** > **Preferences**.
* Scroll to the **Password protection** area, and check **Restrict access to visitors with the password**.
* In **Password**, enter the password that you'll give to the customers who you want to be able to access your online store. Don't use the same password that you use to log into your admin.
* In **Message for your visitors**, enter the message that you want to show on the password page. If you don't want to show a message, then leave this field blank.
* Click **Save**.
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<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/49e41131-1cd1-4523-b69b-9b879858f03b/Screenshot%202023-12-22%20at%203.10.22%20PM.png" alt=""><figcaption></figcaption></figure>

### **2. Remove your online store password**

If you remove password protection, then anyone can visit your online store.

There are two ways to remove your online store password: from your **Themes** page or from the **Preferences** page under **Online Store** in your Shopify admin.

* You can remove the online store password from the **Theme** page of your online store in your Shopify admin.

{% hint style="info" %}
**Steps:**

* From your Shopify admin, go to **Online Store** > **Themes.**
* There is a banner displayed that says, "Your online store is password protected." Click **Remove password**. If the banner isn't displayed, then your online store isn't password protected.
  {% endhint %}

<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/970c6b5b-f8e8-4a59-a151-e05116d0a63e/Screenshot%202023-12-22%20at%203.09.27%20PM.png" alt=""><figcaption></figcaption></figure>

* You can also remove the online store password from the **Preferences** page of your online store in your Shopify admin.

{% hint style="info" %}
**Steps:**

* From your Shopify admin, go to **Online Store** > **Preferences**.
* Go to the **Password protection** section.
* Uncheck **Restrict access to visitors with the password**.
* Click **Save**.
  {% endhint %}

<figure><img src="https://t9008110498.p.clickup-attachments.com/t9008110498/055eaf7e-6526-4459-a428-b86757d30a91/Screenshot%202023-12-22%20at%203.11.02%20PM.png" alt=""><figcaption></figcaption></figure>

> ***Note**: You can only **remove password** protection from your online store after you **pick a pricing plan**. If you pick a plan while you are on a free trial, then you won't be charged any subscription fees until your free trial expires.*