Set up local pickup

You can set up the option for customers to pick up their online orders at your retail store, curbside, or any location that you choose.

---

After you enable the local pickup option, your customers can choose between Ship and Pick up in the Delivery method section of your checkout. When they select Pick up, they can choose the location where they want to pick up their order.

Prerequisites

You need to complete the following before you can offer local pickup:

• Verify that the fulfillment priority order for your online orders is set up to meet your business needs.

• Stock inventory at each pickup location.

• Disable any pickup apps.

• Ensure that each person who is preparing items for pickup or marking orders as picked up has access to your Shopify admin.

• Update any location names so that customers can understand where to go to pick up their order.

• Let each pickup location fulfill online orders.

By default, letting a location fulfill online orders also means that non-pickup online orders can take inventory from your pickup or retail locations. Make sure that you review your fulfillment priority and modify it if necessary. If the Continue selling when out of stock option is selected for a product, then local pickup orders can be placed for locations without inventory.

1. Set up the local pickup option

Steps:

• From your Shopify admin, go to Settings > Shipping and delivery.

• In Local pickup, click Manage beside the location where you want to enable local pickup. Click Show more if you have several locations. You must set up a location before you can select it; see Shopify's Locations settings to set up multiple locations.

• Under Location status, select This location offers local pickup.

• Under Information at checkout, change the settings to meet your needs.

• Under Order ready for pickup notification, enter pickup instructions for customers (optional).

• Save the settings.

2. Show pickup availability to your customers

Inspired Themes let you show customers whether a product is available for local pickup. On the product page, the Local pickup block shows whether the product is available and the estimated time frame for pickup.

Add the Local pickup block to your product page

The block isn't part of the default product template, so add it first.

Steps:

• In the theme editor, open a product template (for example, Default product).

• Select the Product information section.

• Click Add block and select Local pickup.

• Drag the block to where you want it, for example below the Buy buttons.

• Click Save.

The block has no settings of its own. It only shows on products that meet the conditions below. Learn more about Product information blocks

Make a product available for pickup

Pickup information appears only for products that are stocked in at least one pickup location and have This is a physical product selected in the Shipping section of a product variant's details.

Steps:

• From your Shopify admin, go to Products.

• Select a product.

• Under Variants, select a variant.

• Under Inventory, select the locations that stock the selected variant.

• Under Shipping, check This is a physical product.

• Save the settings.

If you have local pickup enabled for only one location, then the location and pickup availability are displayed for that location. Customers can click View store information to learn more about the pickup location.

If you have local pickup enabled for more than one location, then the block displays the location and pickup availability for one of your stores. Customers can click Check availability at other stores to check the product's availability at all of your locations that have pickup enabled.